Tracker app terms of use
Draft for legal review. Not yet in force.
These terms cover using the ROCC Tracker app and the share-location page ("the app") provided by [ROCC legal entity name] ("ROCC"). You use the app for the organisation you work for (your "organisation"). Its policies, and your agreement with it, also apply.
Using the app
- Use the app only for visits your organisation gives you, or lets you pick up.
- Keep your sign-in to yourself. If you lose your phone, tell your organisation so it can sign the app out.
- Start a journey only when you're actually setting off to that visit, and mark it arrived when you get there. That's what customers rely on.
Safety comes first
- Never use your phone while driving. It is illegal to use a handheld phone while driving.
- Start the journey and get directions before you set off, then leave the phone in a hands-free holder.
- Arrival times are estimates. Drive to the conditions, not to the time the customer sees.
- The app isn't a lone-worker, safety or emergency system. In an emergency, call 999.
Location
The app shares your location only during a journey to a visit, as explained in the operative privacy notice. Your phone asks your permission to use location; you can change it in the phone's settings, but the app can't share journeys without it.
The app itself
- ROCC licenses the app to you, for your organisation's use, for as long as your organisation lets you use it. Don't copy, change or reverse engineer it, except where the law allows.
- ROCC aims to keep the app working, but it's provided without any promise that it will always be available or free of faults. Install updates when they're offered.
- As far as the law allows, ROCC isn't liable to you for losses from using the app. This doesn't limit liability for death or personal injury caused by negligence, or for fraud.
- Apple and Google aren't party to these terms, and aren't responsible for the app or for supporting it.
These terms are governed by the law of England and Wales.